Privacy Policy

Introduction

Welcome to Carlights.com.au (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our services.

Information we collect

Personal information

When you interact with our website or make a purchase, we may collect the following personal information:

  • Contact information: Name, email address, phone number, and shipping address.
  • Payment information: Credit card details or other payment information.
  • Order information: Products purchased, order number, and order history.
  • Account information: Username, password, and other credentials used to access your account.

Non-personal information

We may also collect non-personal information about your interactions with our website:

  • Device information: IP address, browser type, device type, and operating system.
  • Usage information: Pages visited, time spent on the site, and referral sources.

How we use your information

We use your personal information for the following purposes:

  • Order processing: To process and fulfill your orders, including shipping and handling.
  • Customer support: To provide customer service and respond to your inquiries.
  • Marketing: To send promotional emails and offers, if you have opted in to receive them.
  • Website improvement: To analyze website usage and improve our services and user experience.
  • Security: To protect our website and users from fraud and unauthorized access.

How we share your information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service providers: Third-party vendors who help us with payment processing, shipping, marketing, and website maintenance.
  • Legal requirements: Authorities if required by law or to protect our rights and property.

Data security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your rights

You have the right to:

  • Rectification: Correct any inaccuracies in your personal information.
  • Restriction: Limit the processing of your personal information.
  • Objection: Object to the processing of your personal information for marketing purposes.

To exercise these rights, please contact us at info@carlights.com.au.

Cookies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

Changes to this privacy policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this privacy policy periodically.

Contact us

If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at:

Email: info@carlights.com.au
Address:
Sydney Warehouse:
Sydney, Australia

Melbourne Warehouse:
Melbourne, Australia

About

At CarLights.com.au, we believe in providing our customers with products that not only meet but exceed expectations. Our commitment to quality, affordability, and customer satisfaction sets us apart in the automotive lighting industry. Whether you’re a daily commuter, an off-road enthusiast, or a professional driver, our range of lighting solutions is designed to cater to your every need.

By using our website and services, you consent to the terms of this privacy policy. Thank you for choosing Carlights.com.au.